Help Center

How can we help?

Can’t find your answer?

Email us at support@missiveapp.com

Guides

Learn the basics

🎉

Getting started with Missive

All you need to setup your team, from importing emails to @mentioning coworkers.

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👥

Email sharing configuration

Automatically share team emails to boost your productivity.

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📚

Missive concepts explained

Inbox VS Team Inboxes • Inbox VS Assigned to me • Archiving VS Closing …

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🧭

How to triage and assign?

Use the assignment flow to improve your customer service.

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📥

Take advantage of Team inboxes

Team Inboxes offer a powerful workflow for all of your shared accounts, learn how to use them.

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🙋🏻‍♀️

FAQ

Hundreds of questions and answers covering every aspect of Missive, from labels to pricing to assignment, etc.

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Become a pro

✍️

Aliases & signatures

Learn how to perfectly setup your aliases and signatures.

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🏓

Missive Tips & Tricks

Improve your email and chat game using these simple tricks.

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📅

Learn everything about the calendar

Quickly schedule meetings, video calls, get reminders about upcoming activities and more.

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🗣️

Internal chat

Learn how you can chat with coworkers in rooms and around emails, SMS, etc.

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Configuring Google

Learn how to best setup Google to work with Missive.

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💨

Learn to be fast

Be more productive by learning the Command bar and Missive shortcuts.

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🎥

Video tutorials

Short-format video resources to swiftly become a Missive pro.

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WhatsApp

Connect with your customers on the world’s most popular messaging app through our Twilio integration.

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💬

Missive Live Chat

Missive Live Chat is the perfect way to interact with visitors from your website without creating additional silos of communication.

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📈

Analytics

Learn how to measure the key performance metrics of your team.

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🏷️

Labels

The perfect way to organize your team’s conversations.

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📏

Rules

Learn how to automate your business workflows with rules.

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📝

Canned responses

Learn how to create canned responses and share them with everyone at your company.

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🔐

Single Sign-On

Manage your employees’ access to Missive via your Single Sign-On identity provider.

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Developers

👨🏻‍💻

Developer documentation

Enrich your Missive experience with our APIs.

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⚙️

Custom channels

Learn how to integrate any source of messages.

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More

🇪🇺

Missive and GDPR

Missive is fully compliant with the European Union GDPR privacy law.

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Can’t find your answer?

Contact us at support@missiveapp.com

It’s crazy how good your support is, especially fast and responsible.

Dennis Oderwald | YAY! Digital GmbH

Amazing app. Works as expected, even better than paid and well known apps. Support team fast reply to my enquiry and very helpful.

Ammy Z. on Google Play

Great product and even better customer support.

Ryan Rizos on Trustpilot